Antarctic explorer Ernest Shackleton arrives to give a lecture at the store. On the same day, the underground is shutdown when a body is discovered on the tracks, resulting in the late arrival of several employees. The identity of the body sends a wave a shock throughout the store. Meanwhile, Frank Edwards is disappointed when he needs a favor, and Roddy Temple's presence continues to cause problems.

• Andrew Davies

• Amanda Abbington
• Jeremy Piven
• Trystan Gravelle